Why are intercultural competences so important in healthcare?
In everyday care, people from different cultures come together. In their daily work, healthcare staff often have to master challenging situations.
Especially in intercultural encounters, it is different knowledge, different attitudes, reservations, etc. that lead to misunderstandings.
In the Erasmus+ project I-CARE we are developing various materials on the topic of intercultural/transcultural care and making them available to all those working in social and care professions.
Through more intercultural competence, nurses gain more confidence in dealing with diverse patients/client groups. Knowing how to react correctly and concrete tips for dealing with delicate situations contribute to better mutual understanding and thus reduce stress in everyday work. In the end, everyone benefits – patients, staff and not least the entire organisation.