What are the benefits of employing refugees? What challenges employers usually face? What support do they need to successfully integrate refugees into the workplace?

The COME IN partnership carried out an extensive transnational research to answer these questions and find out how the labour integration of refugees can be best supported.

COME IN Research

The findings from the questionnaires and interviews suggest that employing refugees, asylum seekers and immigrants embodies various benefits and advantages not only for employers and refugees but also the host country. Having a job enables refugees to contribute to the tax and welfare system and working with local colleagues supports the acquisition of language skills, helps refugees learn local norms and fosters mutual trust and empathy. Top three assets refugees bring to employers are then increased intercultural awareness at workplace, broaden horizons and refugees’ strong motivation to work.

Major challenges encountered by employers are linguistic barriers, administrative burdens, legal uncertainty and difficulties with recognition of refugees’ qualification.

Once identified and acknowledged these obstacles can be overcome by well-tailored support and training.

COME IN Training

Based on the research, COME IN will offer a comprehensive training designed to meet the needs and preferences of European employers including:

  • an orientation course giving more insight into refugees’ employment and background;

  • refugees’ competence assessment;

  • diversity management;

  • on-the-job training for refugees;

  • language support for refugees at work;

  • and additional online training materials on legal aspects of employing refugees.

The training materials are customised to the needs of employers in the sectors most relevant for the refugees’ employment – tourism and hospitality, healthcare, manual-based work (including handicraft, manufacturing, agriculture or constructions) and cultural mediation.

The training pilots will be launched starting in January 2019 in all partner countries. The face-to-face trainings will be complemented by the Online Platform containing all training materials.

COME IN Resources

To learn more about the employers’ view on the benefits and challenges of refugees’ employment, competences required by employers’ and their training and support needs, download the COME IN Transnational Research Report or Executive Summary.

You can also draw some inspiration from successful actions of labour integration presented in COME IN Desk Research Results including 35 good practices from 12 countries.


COME INCompetences in Enterprises on Integration – is a two-year-project co-funded by the Erasmus+ programme of the European Union. COME IN aims to contribute to the efficient integration of refugees in the European labour market and to enhance employers’ competences and willingness to hire and integrate refugees.

For further information about COME IN project and training see the project website www.welcomingenterprises.eu.

What are the benefits of employing refugees?